General insurance: FCA publishes report on Thematic Review of GI distribution chain

The FCA’s Thematic Review into general insurance distribution chains concludes that certain GI sector manufacturing, sales and distribution approaches can lead to customers purchasing inappropriate products, paying excessive prices or receiving poor service. It has warned the sector to closely review its practices in light of the recent findings and make immediate improvements or face further regulatory intervention.

Take a look at this post 'FCA warns GI firms to place greater focus on customer outcomes' by Senior Associate Lydia Savill on our Global Insurance Blog for more on this development.

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