FOS jurisdiction extended to SMEs from 1 April 2019: Has the FOS bitten off more than it can chew?

As we reported in our previous blog post in November 2018, from 1 April 2019 the jurisdiction of the FOS has extended to include SMEs with an annual turnover below £6.5m and with a headcount of fewer than 50 employees or a balance sheet total of less than £5m.

In this article, Louise Lamb, partner, and Daniela Vella, senior knowledge lawyer, consider the extension to the FOS's jurisdiction.

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